skit_pipelines.pipelines.fetch_calls_pipeline package

Module contents

fetch_calls_pipeline(lang: str, start_date: str = '', end_date: str = '', client_id: str = '', ignore_callers: str = '', reported: bool = False, template_id: str = '', use_case: str = '', flow_name: str = '', min_duration: str = '', asr_provider: str = '', states: str = '', intents: str = '', call_quantity: int = 200, call_type: str = '', remove_empty_audios: bool = True, notify: str = '', channel: str = '', slack_thread: str = '', use_fsm_url: bool = False, flow_ids: str = '')[source]

A pipeline to randomly sample calls for a given voice-bot project.

Example payload to invoke this pipeline via slack integrations:

@charon run fetch_calls_pipeline

{
    "client_id": 1,
    "start_date": "2020-01-01",
    "lang": "en",
    "end_date": "2020-01-01",
    "reported": false,
    "call_quantity": 200
}
Parameters

  • client_id (str, optional) – The comma separated client ids as per fsm db.

  • start_date (str) – The start date range to filter calls in YYYY-MM-DD format.

  • lang (str) – The language code of the calls to filter. eg: en, hi, ta, te, etc.

  • end_date (str) – The end date range to filter calls in YYYY-MM-DD format.

  • ignore_callers (str, optional) – Comma separated list of callers to ignore, defaults to “”

  • reported (bool) – Pick only reported calls, defaults to False

  • template_id (str, optional) – The flow template id to filter calls, defaults to “”

  • use_case (str, optional) – Voice bot project’s use-case, defaults to “”

  • flow_name (str, optional) – Identifier for a whole/part of a voicebot conversation flow, defaults to “”

  • min_duration (str, optional) – Call duration filter, defaults to “”

  • asr_provider (str, optional) – The ASR vendor (google/VASR), defaults to “”

  • states (str, optional) – Filter calls in a comma separated list of states, defaults to “”

  • intents (str, optional) – Filter turns in sampled calls from a comma separated list of intents, defaults to “”

  • call_quantity (int, optional) – Number of calls to sample, defaults to 200

  • call_type (str, optional) – inbound, outbound vs subtesting call filters. We can currently choose only one of these, or defaults to “INBOUND” and “OUTBOUND” both

  • remove_empty_audios (bool) – to remove calls with call audios being empty/broken, defaults to True

  • notify (str, optional) – A comma separated list of slack ids: “@apples, @orange.fruit” etc, defaults to “”

  • channel (str, optional) – The slack channel to send the notification, defaults to “”

  • slack_thread (str, optional) – The slack thread to send the notification, defaults to “”

  • use_fsm_url (bool, optional) – Whether to use turn audio url from fsm or s3 path., defaults to False

  • flow_id (str, optional) – Id for a whole/part of a voicebot conversation flow, defaults to “”