Initiating our team blog
— — 1 min read
Vernacular.ai is an AI-First SaaS business, we’re enhancing customer experience through intelligent voice conversations. We deliver two unique products: VIVA and VASR.
VIVA helps accelerate engagement strategy and utilizes cutting edge speech recognition and NLU technology. It provides the best engagement possible. It is an intelligent, multilingual platform that can help automate up to 80% of call center operations. With 100,000+ hours of training data, VIVA has been deployed to help enterprises boost customer stickiness and loyalty through a deep understanding of the customer's context and intent.
VASR enables enterprises to convert audio to text by applying powerful neural network models in an easy-to-use API. The API recognizes 10 Indian languages to support the enterprise user base. VASR builds the foundation of our conversational AI platform.